How can we help?
Find tutorials, answers to common questions and troubleshooting guides.
Browse by category
Getting started
Create your account, set up your establishment and take your first steps in the app.
Products and validity
Product catalog and validity rules per state.
Labels
Create, scan and manage active labels and your history.
Printing
Connect a Bluetooth printer, calibrate, print labels and fix printing problems.
Label templates
Create and edit print layouts: size, fields and the default template.
Stock
Track stock per product, set minimum levels and see low-stock items.
Users and team
Roles (Owner, Manager, Staff), invites and what each one can do.
Subscription
Single plan — monthly or yearly, everything included, no lock-in. Cancel anytime.
Account and data
Close your establishment, recover access and learn what happens to your data.
Troubleshooting
Printer not connecting, print failures and common errors.
Support
How to reach the EtiquetaChef team and what to send to speed things up.
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