Account and data
Close your establishment, recover access and learn what happens to your data.
This section covers what belongs to the establishment and to your profile, rather than the day-to-day labels: registration details, notifications, password and PIN, the expiry Monitor and closing the organisation. Read the closing article before you decide — the process deletes data and not all of it can be undone.
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How to close my organization
Steps to close your organization in EtiquetaChef and what happens to billing and data.
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View and understand your subscription
Where to follow your establishment's plan, modules, amount, billing cycle and next charge.
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Cancellation and refunds
How to request a subscription cancellation and how refunds work — both go through your consultant.
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My organization was closed — now what?
What changes after closure, how to recover the organization within 90 days and how to keep using EtiquetaChef.
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Using the Monitor
Follow your venue's operation in real time — what expires today, how each responsible person is doing, and overall trends.
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Edit your establishment settings
How the Owner adjusts the establishment's name, time zone, language, logo, and tax details.
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Edit your profile and change your password or PIN
How each person edits their own profile and how Owner, Manager and Staff change their password or PIN in EtiquetaChef.
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Manage notifications
Turn validity, low-stock and printer alerts on or off right from your profile.